At a minimum, the Carrier must deliver the Shipment to the exterior of the Customer’s location using a 1 or 2-man crew and with the use of a dolly, tailgate and other lift equipment as determined necessary by the Driver and / or Helper.
For detached homes, the Shipment must be delivered as close to the house as possible.
For high rises and office buildings, the Shipment will be delivered to the concierge or reception area.
Preference for first dry area, backyard, up and down 3 steps and porch delivery at no extra charge.
Unless the Customer specifies otherwise, Deliveries shall be made within the Delivery Window specified by the Customer.